Wedge Management Limited and its related companies and affiliates (“Wedge”, "we", "us, "our") is bound by and adheres to the New Zealand Privacy Act 2020 (the “Act”) for personal information to which that Act relates and the Information Privacy Principles of the Act (the “IPPs”). Personal information means information about an identifiable individual e.g. your name and contact details. The IPPs govern how we collect, use, hold and disclose your personal information.

By providing us with your personal information and/or using our mobile application and website (together, the “Wedge Digital Platform”), you consent to the collection, storage, use and disclosure of personal information in accordance with this Privacy Policy.

We may change this policy from time to time. The updated policy will be available on the Wedge Digital Platform and can be provided to you on request by emailing us at support@wedgemoney.co.nz.

It’s up to you to check for any changes to this policy. By continuing to use the Wedge Digital Platform you are considered to have accepted any updated policy.

How do we collect personal information?

We collect most personal information directly from you when you use the Wedge Digital Platform or otherwise contract us.

When you use the Wedge Digital Platform, we may collect more information, such as the address of your Internet service provider, the name of the web page directing you, and your clicks and activity on our site.

Sometimes we may collect personal information about you from third parties (including our third party affiliates or partner companies and from marketing or advertising companies) who may provide us with such information as a part of their relationship with us. We may combine this information with other information that we hold.

Third party service providers may be allowed to use technologies including mobile monitoring and tracking technologies in relation to the Wedge Digital Platform. These third party service providers may collect information sent by your browser or mobile device.

We may also collect information about you from publicly available sources of information.

Cookies and similar technologies

We, and our third-party service providers may use cookies and other storage technologies when you use the Wedge Digital Platform. Cookies are small blocks of text stored on your device. They allow us and third-party service providers to recognise your device and collect and receive information about you from the Wedge Digital Platform and elsewhere on the internet. Cookies and other storage technologies may be used for security to help us identify your browser, to provide you with personalised features, to provide measurement services and target ads, and for tracking traffic on the Wedge Digital Platform.

We may share information collected through cookies (or similar technologies) with third parties (who may also use that information for ad targeting and the other purposes described above).

Opting out of cookies

You can prevent new cookies from being installed and delete existing cookies. The procedure depends on which browser you are using. For information on how to remove cookies, check your internet browser. Note, you may be unable to make full use of the Wedge Digital Platform unless you accept cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Personal information of others you provide:

Where you provide us with personal information of any other person you must ensure that that person has consented to you providing us with their personal information. You must also have made them aware of the purpose for which this information is being passed on, that the information is being provided to Wedge, and that they can contact Wedge to access or correct that information.

What happens if personal information is not provided?

If you do not provide the personal information we request, we may not be able to respond to your enquiries or provide you with the full range of products and services we offer.

Why do we collect personal information?

The personal information you provide to us, whether on the Wedge Digital Platform or elsewhere, or we collect indirectly will be held by Wedge for the following purposes:

·      processing and responding to your questions;

·      administration, marketing, operation, security and  management of our products;

·      the provision of our products and services to you;

·      compliance with any New Zealand laws, rules and regulations;

·      to understand your preferences and interests;

·      for internal research, development, and optimisation of our platform;

·      targeting our advertising, and letting you know about new features and products we offer;

·      evaluating and improving our customer service; and

·      managing our relationship with you and exercising and enforcing our rights under the terms of use for our platform.

Who do we disclose your personal information to?

Your personal information may be disclosed to, held and used by the following persons:

·      Wedge Management Holdings Limited or any of its subsidiaries or related entities (together, the “Wedge Group”) and any of the Wedge Group’s employees, contractors, advisers, and agents.

·      Any third party, whether in New Zealand or elsewhere, that provides services to or for the Wedge Group. Please note, when opening a Wedge account, your information will be shared with external agencies who may use a credit file header database to verify your address. This is a mandatory step in our electronic identity verification process. This is not a credit check. These third parties will have access to your personal information needed to perform these services, but we will not authorise them to use your information for other purposes. Wedge takes reasonable steps to ensure the third party does not breach the IPPs.

·      Other bodies such as government agencies (including Inland Revenue and Ministry of Business, Innovation and Employment), regulators, and legal and professional advisers (whether or not we are legally obliged to disclose).

·      Any other person or entity where it is relevant to do so for the purposes set out above.

We may also release personal information where we believe this is appropriate for legal compliance and law enforcement (including government agencies with statutory law enforcement responsibilities), or to assist with court proceedings, enforce or apply our terms of use, or protect ourselves, the Wedge Digital Platform users or customers, and others.

We can also disclose personal information to third parties as instructed by you and in other ways permitted by the Act and IPPs.

When we disclose your personal information to overseas recipients, we ensure that the recipients of your personal information are required to protect it in a way that overall provides comparable safeguards to those in the Act.

How do we hold personal information?

The personal information we hold will be stored securely by us or our service providers, whether electronically or otherwise. We use a range of security measures to protect the personal information we hold from loss, unauthorised or accidental access, disclosure, alteration, destruction, other misuse and actions which prevent us from accessing your information on a temporary or permanent basis (each event being a "Privacy Breach").

If your personal information is subject to a Privacy Breach that is likely to cause you serious harm, we will notify you and the Privacy Commissioner in accordance with our obligations under the Act.

We will only keep your personal information for as long as we require it for the purpose for which it was collected. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws relating to companies, money laundering and financial reporting legislation.

What we won’t do with your information

We will never sell your personal information to others.

We will not otherwise use or disclose your personal information except:

·      for any purpose set out in this Privacy Policy, or a purpose that is closely related to it;

·      where New Zealand law requires or permits us to do so; or

·      where you have otherwise authorised us to do so.

Email and text communications

We are committed to complying with the Unsolicited Electronic Messages Act 2007.

By subscribing to emails and/or text communications or otherwise providing your email address and/or mobile number, you consent to receiving emails and/or texts (as the case may be) which promote and market our products and services, or the products and services of others, from time to time.

You can unsubscribe from our email communications and/or text communications at any time by clicking the "Unsubscribe" link in any promotional or marketing email or text received or by emailing support@wedgemoney.co.nz or calling us on (09) 9593343.

Once you have unsubscribed from the email or text communications, you will be removed from the corresponding marketing list as soon as is reasonably practicable.

How can you access and correct your personal information?

You have rights under the Act and IPPs to find out what personal information we hold about you, get a copy of and to request correction to the personal information you have supplied, by contacting us at support@wedgemoney.co.nz

Any update to your personal information may be used to update other information held about you by any customer of the Wedge Group.

What do you need to do if you have a complaint?

If you are concerned about how your personal information is being handled or if you would like to make a complaint, or you have any questions or concerns about this Privacy Policy or our practices, please contact us at complaints@wedgemoney.co.nz. However, if you remain dissatisfied, you can make a formal complaint with Office of the Privacy Commissioner.

This represents our Privacy Policy as at 31 March 2025.  

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